The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, offering a great variety of quality food that catered to everyone's tastes.” view full review
Easy Parking Access
“The convenience of parking made our arrival seamless, with ample space available for guests traveling by car.” view full review
Super Comfy Beds
“Our room was a peaceful retreat with extremely comfortable beds that guaranteed a restful night’s sleep.” view full review
Spacious Room
“The room we stayed in was spacious and well-appointed, providing a relaxing environment throughout our stay.” view full review
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Golf course
Services
Paid shuttle service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Video games
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Francisco Macia, 9,
Bilbao,
Spain,
48014,
Basque Country
Map view
street view
Francisco Macia, 9,
Bilbao,
Spain,
48014,
Basque Country
City landmarks
Museum
Guggenheim Museum Bilbao
1.0
km
Museum
Museum of Fine Arts of Bilbao
830 m
Muelle Ramon de la Sota n0 1
Maritime Museum
1.3
km
Arriquíbar Plaza
Azkuna Zentroa
1.6
km
Bridge
Puente de La Salve
1.1
km
Stadium
San Mames Stadium
1.4
km
Park
Dona Casilda Park
900 m
Plaza Nueva
Casco Viejo
2.1
km
Square
Plaza Nueva
2.0
km
Square
Moyua
1.2
km
Cable Car
Funicular de Artxanda
1.8
km
Museum
Basque Ethnographic and Historical Museum
2.2
km
Museum
Reproductions Museum Bilbao
2.5
km
Church
Bilbao Cathedral
2.1
km
Bridge
White Bridge
1.5
km
Church
Church of San Vicente de Abando
1.4
km
Art object
Puppy
710 m
Ingelesen Landako Kaia
Maman
770 m
Plaza Federico Moyua 5 Visitas al Palacio previa cita al teléfono anterior de 9 a 10 de lunes a viernes
Chavarri Palace
970 m
Square
Plaza Circular
1.8
km
Square
Plaza de Jado
1.5
km
Blas de Otero
Deusto Expo Center
690 m
Church
Church of San Francisco de Asis
1.6
km
Gran Via Don Diego Lopez de Haro
Palacio de la Diputacion
1.2
km
Plazza San Jose 1
Iglesia San Jose
840 m
Gran Via de Don Diego Lopez de Haro
1.5
km
Nearby
Avenida de las Universidades 24
University of Deusto
340 m
Euskadi Plaza
Iberdrola Tower
560 m
Mall
Zubiarte Shopping Centre
460 m
Puente Pedro Arrupe
300 m
Restaurants
Mei Hao
40 m
Calle De Francisco Macia Kalea
Nostrum Deusto
90 m
San Pio X Plaza Local Bajo 2
Bar La Terraza
150 m
Avda Abandoibarra
Hamburgueseria Munich
260 m
Avenida Madariaga 3
Toscana Etxean
230 m
Avenida Ramon y Cajal
Wok
260 m
Heliodoro De La Torre 9
El Viejo Roble
400 m
Plaza San Pedro 2
Itxas Bide
430 m
Calle Rafaela Ybarra
Baskian
460 m
Leizaola Lehendakariaren Kalea
Bar Sport
360 m
Calle Blas De Otero 28
100 Montaditos
480 m
Calle Lehendakari Leizaloa
Pomodoro
480 m
Calle Lehendakari Leizaloa
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Dark rooms
Varied dining options
7.8/10
Very good
Rooms
7.7
Location
8.7
Service
8.7
Dining
7.1
Guest reviews
7.8/10
based on 10 reviews
8.2
8.2/10 based on 3385 reviews
Danny
United Kingdom,
April
2024
8.6/10
The hotel is located in a great spot, very close to the Guggenheim museum and within walking distance of the city center. The rooms, although a bit dark, were cozy and lovely. The service was exceptional with friendly and helpful staff. The proximity to the Guggenheim and other attractions is a major plus.
Rooms
8.0
The rooms were lovely, albeit a bit dark, but still cozy.
Service
9.0
The staff were helpful and full of good local knowledge, making our stay enjoyable.
Location
10.0
The hotel's location is amazing, just a short 10-minute walk from the Guggenheim museum and close to various bars and restaurants.
Dining
7.0
The dining experience offered a good variety of cold items and other choices, but might not suit all tastes.
Facilities
9.0
The hotel has attractive public facilities to enjoy during your stay.
Great location
Dark rooms
Louis
United States,
January
2024
7.8/10
The hotel had a mixed experience with rooms being a bit hot despite the A/C and window open at times, and not always as clean as expected. The service, however, was consistently friendly and helpful, especially with additional amenities like car hire and tours. The location, while not right in the city center, was convenient for accessing attractions easily. The dining options were varied but not always the best value for money.
Rooms
7.0
The rooms were a little overheated upon arrival, but turning on the air conditioning helped. They could be seen from the other rooms higher up.
Service
9.0
The staff were friendly and always helpful, going above and beyond in serving and cleaning during breakfast. They also offered services like car hire, dry cleaning, laundry, and shuttle assistance.
Location
8.0
The hotel was not right in the city center, but it was easy to reach all parts by walking, bus, or tram. It was close to the Guggenheim museum in a quiet residential area, perfect for exploring Bilbao.
Dining
7.0
The dining experience was excellent with a large selection of food, though it lacked value for money with limited offers, especially with miniatures of everything.
Facilities
The hotel offered various facilities to make the stay convenient, including car hire, laundry, and shuttle services.
Roy
United States,
December
2023
8.0/10
Wow, I had an awesome time at this hotel! The rooms were cozy and spotless, and the staff went above and beyond to make my stay special. The location was just perfect for exploring the city, but the dining options left a bit to be desired. The facilities were top-notch, and the value for money was totally worth it.
Rooms
8.0
The room, albeit a bit small, was super comfortable and clean.
Service
9.0
The staff was so kind and incredibly helpful throughout my stay.
Location
8.0
The location was ideal for using as a base to explore the city.
Dining
6.0
The dining experience was okay but could use some improvement.
Facilities
9.0
The facilities were fantastic, making my stay even more enjoyable.
Isaac
United States,
August
2023
7.6/10
I was pleasantly surprised by the size and comfort of the rooms; they were clean but a bit smaller than expected. The hotel provided good value for the price paid. The service was friendly and helpful, although there was an incident where some papers were carelessly thrown away. The location was excellent for exploring the Guggenheim museum and old town, although it was not very central. The dining experience offered a variety of reasonably priced dishes but lacked in value for money in some cases. Overall, a decent stay with some minor downsides.
Rooms
8.0
The rooms were bigger and more comfortable than anticipated, but slightly on the smaller side. They were clean and well-maintained.
Service
7.0
The staff was friendly and provided helpful recommendations, although there was a minor incident with papers being carelessly discarded.
Location
8.0
The hotel's location was great for visiting the Guggenheim museum and old town, although it was not as central as some other areas. The neighborhood was quiet and ideal for exploring.
Dining
7.0
The dining options provided a good variety at reasonable prices, but there were instances where the value for money was questionable. Receptionist service was top-notch.
Facilities
The hotel offered a range of facilities to make the stay comfortable and enjoyable.
Albert
United Kingdom,
August
2023
8.6/10
I had a comfortable stay at the hotel with lovely rooms, but there was some noise from the corridor. The service was excellent, with friendly and knowledgeable staff. The location was convenient, close to major attractions. The dining options were good, and the facilities were well-equipped. Overall, a pleasant experience.
Rooms
8.0
The rooms were lovely and comfortable, but there was some noise from the corridor.
Service
9.0
The staff were helpful and friendly, providing great service.
Location
9.0
The location was good, very close to major attractions in a quiet residential neighborhood.
Dining
8.0
The dining options were more extensive than other places we've visited, offering a good selection.
Facilities
9.0
The facilities were convenient and well-maintained, enhancing the overall experience.
Claire
United States,
May
2023
7.4/10
I had a mixed experience at the hotel. On the bright side, the location was fantastic, allowing easy access to Bilbao's main attractions. The service was top-notch with kind and efficient staff. However, the room location next to the elevator and staircase made it uncomfortably hot at times. The dining experience was good but not exceptional.
Rooms
7.0
The room was conveniently close to the elevator and staircase, but this made it hot. Opening the window helped cool it down after some time.
Service
9.0
The staff was super friendly and always willing to help.
Location
8.0
The hotel's location was a big plus, just a short walk from Bilbao's main attractions and with easy access to transportation.
Dining
6.0
The dining options were decent, but nothing extraordinary. Good variety but not the best I've had.
Facilities
7.0
The hotel's facilities were sufficient for a comfortable stay, but nothing exceptional stood out.
Charlotte
United Kingdom,
May
2023
9.0/10
The hotel had clean and spacious rooms with a fridge containing drinks and the option to order food in the room, ticking all the boxes as expected. The service was exceptionally helpful and welcoming, offering various amenities like car hire and tour assistance. Its ideal location within walking distance of key city attractions added to the overall positive experience.
Rooms
8.0
The rooms were clean, albeit on the small side, facing the back but still spacious. The presence of a fridge with drinks and the option to order food in the room added convenience to the stay.
Service
9.0
The service was very friendly and went out of their way to assist with tourist information and various services like car hire and laundry.
Location
10.0
The hotel's location was excellent, within walking distance of major attractions like the Guggenheim Museum and other city beauties, making it convenient to explore the city on foot.
Dining
9.0
The dining experience offered an excellent selection at a reasonable price, catering to various tastes and preferences.
Facilities
9.0
The facilities provided were top-notch, including services like car hire, laundry, and tours/ticket assistance, adding value to the stay.
Curtis
United States,
April
2023
7.2/10
The hotel offers a decent stay, with clean rooms and friendly service. However, the price may not match the overall experience, and some areas could be improved.
Rooms
7.0
The room wasn't really clean but otherwise spotless. The view onto dingy exteriors and flat roofs was a downside.
Service
8.0
The service was up to the normal standard, and the staff were incredibly helpful and friendly.
Location
8.0
The location was convenient, even if not in the city center. It was great for accessing the San Mames Stadium and the Guggenheim.
Dining
6.0
The breakfast wasn't that great for the price range, with limited offers. It was not very special.
Facilities
7.0
The hotel provides car hire, dry cleaning, laundry, and tours/ticket assistance.
Todd
United States,
April
2023
8.4/10
My stay at the hotel was lovely. The room was spacious with a double bed and plenty of free space, although the balcony's view of the river was a bit limited. The service was exceptional, with the staff being friendly and very helpful, especially Ariane and Mercedes at reception. The location was convenient, close to the city center and key museums. The dining options were varied and delicious, perfect for different tastes.
Rooms
8.0
The room was larger than expected, offering a double bed and ample space. The balcony provided a small view of the river, though it felt cramped with the big bed.
Service
9.0
The staff was extremely friendly and helpful, especially Ariane and Mercedes at reception.
Location
9.0
The hotel's location was perfect, with easy access to the city center and the best museums in town.
Dining
8.0
The dining experience was really good with a varied selection of dishes, including fresh fruits and bakery items.
Facilities
8.0
The hotel offered a good range of facilities to make the stay comfortable and enjoyable.
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